Terms and Conditions

TERMS AND CONDITION

Bookings and subsequent contracts shall be deemed to have been concluded in Arusha, Tanzania and shall be interpreted according to the laws of the United Republic of Tanzania.

Sirori Tours reserves the right to decline any booking without outlining the reasons for it.

 DEPOSIT & PAYMENT

A 30% deposit is required to secure a booking. This deposit forms part of the payment for the trip and shall be offset to the total amount charged to the client/agent.

If the full amount is not paid at least thirty (30) days prior to departure, Sirori Tours reserves the right to treat the booking as cancelled and the deposit shall be forfeited.

Clients/Agents booking within thirty days (30) of tour departure are required to pay the full amount immediately to secure the reservation.

All bank charges are to be settled by the client or agent respectively. This includes transaction fees charged by our bank.
The amount shown on the invoice is the amount that needs to reflect in our account and should bank charges have been deducted, we would have to invoice you subsequently.

 BOOKING AMENDMENTS

For amendments of bookings done by the client/ agent (e.g. departure dates, air tickets, accommodation, number of participants etc.) a handling fee of 50 USD per booking applies. The handling fee will be charged in addition to the service provider fees.

It is the client’s sole responsibility to ensure that passports, visas, health certificates, proof of vaccinations and any other documentation required are all in order for the countries to be visited.

Sirori Tours cannot be held responsible for any consequences, damages or claims if the client does not attend correctly to their documentation and related matters prior to commencement of the tour.

BAGGAGE

At any time, all baggage and personal effects are at the client’s responsibility and Sirori Tours does not accept any liability for any loss or damage of any personal effects.

RISK

The client accepts that all tours are of an adventurous nature especially trekking and involve an element of personal risk. Neither Sirori Tours nor any of its agents can be held liable in any way for any injury, loss of life or damage to property, howsoever caused. The client hereby indemnifies the Company and will hold the Company, its agent, assigns and servants harmless from any such claim.

The client accepts full responsibility for all risks involved.

AUTHORITY ON TOUR

The decisions of Sirori Tours guide/driver on tour shall at all time be final and binding.

The client must at all times comply with the laws, customs and foreign exchange regulations of all countries visited.

MARKETING

The Company reserves the right to use any photographs and videos taken during tours for marketing or any other advertising material. The client hereby gives consent to use such photographs and authorizes the Company to retain copyright for these photographs and such material.

FORCE MAJEURE

Unforeseen circumstances including but not limited to war, mechanical breakdowns, weather, riots and other unforeseen reasons beyond the control of Sirori Tours may cause delays or alterations to the tour. The Company shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these.